Privacy Policy

Last updated: May 4, 2026

GadHome operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated smart home and gadget shopping experience (the "Services"). GadHome is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymously collected or de-identified information. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details — including your name, billing and shipping addresses, phone number, and email address.
  • Financial information — including credit/debit card numbers, payment account details, transaction records, form of payment, and payment confirmations.
  • Account information — including your username, password, security questions, preferences, and settings.
  • Transaction information — including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your order history.
  • Communications with us — including information you provide when contacting our customer support team.
  • Device information — including your device type, browser, network connection, IP address, and other unique identifiers.
  • Usage information — including how and when you interact with or navigate the Services.

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you — when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.
  • Automatically through the Services — from your device via cookies, pixels, and similar tracking technologies when you use our website or products.
  • From our service providers — when we engage them to enable certain technologies or when they collect and process your information on our behalf.
  • From our partners or other third parties — in connection with joint marketing or co-branded initiatives.

3. How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to process your payments, fulfill your orders, manage your account, arrange for shipping, facilitate returns and exchanges, send account notifications, enable product reviews, and create a personalized shopping experience — including product recommendations based on your interests and purchase history.

Marketing and Advertising

We may use your information to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you relevant online advertisements based on your browsing and purchase activity on the Services or other websites.

Security and Fraud Prevention

We use your personal information to authenticate your account, ensure a secure payment experience, detect and act on fraudulent or illegal activity, protect public safety, and secure our Services. You are responsible for keeping your account credentials safe — please do not share your username or password with anyone.

Communicating with You

We use your personal information to respond to your inquiries, provide customer support, and maintain our business relationship with you.

Legal Compliance

We may use your personal information to comply with applicable laws, respond to valid legal processes (including requests from law enforcement or government agencies), participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf — such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • With business and marketing partners — to provide personalized advertising and marketing services. Our partners will use your information in accordance with their own privacy notices.
  • When you direct, request, or consent to disclosure — such as when shipping products, using social media widgets, or using login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction — such as a merger, acquisition, or bankruptcy.
  • To comply with legal obligations — including responding to subpoenas, search warrants, or similar legal requests.
  • To protect our rights and those of our users — including enforcing applicable terms of service and policies.

5. Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to Shopify and to third parties that may be located in countries other than where you reside. Shopify may also use personal information collected through your interactions with our store and other merchants on its platform to provide enhanced features. In those cases, Shopify is responsible for processing your personal information. To learn more about how Shopify handles your data, please visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy.

6. Third-Party Websites and Links

The Services may include links to websites or platforms operated by third parties. If you follow links to sites not affiliated with or controlled by GadHome, you should review their privacy and security policies independently. We are not responsible for the privacy or security of such third-party sites, nor for the accuracy or completeness of information found there. Our inclusion of such links does not imply any endorsement of those platforms or their operators.

7. Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from minors under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us at the details below to request its deletion. As of the effective date of this Privacy Policy, we do not knowingly sell or share the personal information of individuals under 16 years of age.

8. Security and Retention of Your Information

We implement reasonable technical and organizational measures to protect your personal information. However, no security system is completely impenetrable, and we cannot guarantee perfect security. We also recommend that you avoid sending sensitive information through unsecured channels.

We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may be subject to applicable legal limitations:

  • Right to Access / Know — You may request access to the personal information we hold about you.
  • Right to Delete — You may request that we delete your personal information.
  • Right to Correct — You may request that we correct inaccurate personal information.
  • Right of Portability — You may request a copy of your personal information and ask us to transfer it to a third party, subject to certain conditions.
  • Right to Opt Out of Sale or Targeted Advertising — You may opt out of the sale or sharing of your personal information for targeted advertising purposes. You can exercise this right here. We also honor the Global Privacy Control (GPC) opt-out signal.
  • Managing Communication Preferences — You may opt out of marketing emails at any time using the unsubscribe link. We may still send non-promotional emails related to your account or orders.

If you reside in the UK or European Economic Area, you may also have the right to object to or restrict certain processing of your personal information, and the right to withdraw your consent where we rely on consent as a legal basis.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf with proper proof of authorization.

10. Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority. For the EEA, a list of supervisory authorities is available at https://edpb.europa.eu/about-edpb/board/members_en.

11. International Transfers

Your personal information may be transferred to, stored in, and processed in countries other than where you reside. If we transfer your personal information outside of the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms — such as the European Commission's Standard Contractual Clauses or equivalent contracts approved by the relevant UK authority — unless the destination country has been deemed to provide an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. When we do, we will update the "Last updated" date at the top of this page and provide notice as required by applicable law.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise any of your rights, please contact us:

  • GadHome Customer Privacy Team
  • Email: privacy@gadhome.com
  • Website: www.gadhome.com

For the purpose of applicable data protection laws, GadHome is the data controller of your personal information.